Ricoh Pentax update: confidence restored, resolution and conclusion

Ming Thein Official Letter

Firstly – and a lot of you will probably consider this ironic – I’d like to attempt to retain some objectivity in this matter. Here are the facts:

  • The developer/ agency at the instruction of the locally appointed Indonesian representative, and without any protest from them, used one of my images without permission or licensing.
  • The Indonesian representative – or claimed representative of Ricoh Pentax – was clearly aware of the matter and removed the image together with an unacceptable reply of “The decision to used your picture are my decision to fulfill my target to make my company’s website looks wonderful, therefore please accept my deepest apology.”
  • Ricoh Pentax HQ was informed through every possible channel I have had access to. Though they were not directly responsible, an agent claiming to represent their brand and acting as their brand was. However, it is the responsibility of the principal as any person who sees that representation would assume in good faith that it is affiliated with the principal.

[Read more…]